Terms & Conditions

Welcome to the Hartwell website terms and conditions for use. These terms and conditions apply to the use of this website, www.hartwellclothing.com. Please read them carefully. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. These terms and conditions govern your access to and use of this website. If you do not accept, or wish to be bound by these terms, please do not use this website. Before you place an order, if you have any questions relating to these terms and conditions please contact us at info@hartwellclothing.com.

This website is operated by Monwear Design, a trading name of L Sassoon Ltd, registered company no. 10777718, VAT Reg 311 089 729. Registered office address: Hollinwood Business Centre, Albert Street, Oldham, Lancashire OL8 3QL. 

These terms and conditions are binding and may be updated. You should check this website regularly to review the most current terms and conditions. We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the precision or comprehension of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

You are deemed to have placed an order having completed the online checkout process. As part of the checkout process you will be given the opportunity to check your order and to correct any errors. An order acknowledgement will then be sent to you, detailing the products you have ordered. Acceptance of an order occurs once the order has been dispatched and a dispatch confirmation has been sent by email. The purchase contract is made once the order has been dispatched. The contract is not finalised if you receive notification that the order has not been accepted or if the order has been cancelled.

An order may be refused when: Goods are unavailable, authorisation cannot be obtained for your payment, there has been a pricing or product description error or any of the eligibility criteria as set out in our terms and conditions have not been met.

In addition to your statutory rights, a refund or exchange is offered on any items returned unused and in a saleable condition within 14 days of receipt.

Policy details are as follows: If you wish to cancel your order, where the goods have yet to be dispatched, then you must contact us immediately. From receipt of goods, you have 14 days to decide if you would like to return or exchange your garment for another size, colour or product. If you wish to return any goods under this policy, you must return to at the address shown in perfect condition, unused and in their original packaging.

The costs of returning goods shall be borne by you. Goods will only be accepted for refund or exchange within 14 days strictly provided they have not been used or worn and are in a saleable condition, retaining original packaging and condition. A full refund of the amount paid via the same payment method, or an exchange will be given at this stage.

You have a duty of care during the period of cancellation to ensure that the goods are returned to us in the condition in which they were delivered. We reserve the right to charge for any damages caused by failure to carry out your duty of care. If your order has been charged for but is not delivered according to our standard delivery policy. We may ask you to wait up to 10 working days before we send out your order again.

All prices on our public website include VAT (where applicable) at the current rates. Where Hartwell charge separately for packaging, postage and other relevant charges, the appropriate rates are set out in the pricing structure shown on the website. Hartwell reserves the right to change prices without prior notice.

You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Please contact us if you wish to discuss this any further. Material on this website must not be republished online or offline without our permission. The copyright and other intellectual property rights in all material on this website are owned by our licensors or us and must not be reproduced without our prior consent. No part of this website may be reproduced without our prior written permission.

Any links to third party websites located on this website are provided for your convenience only. We are not responsible for third party websites, their content or availability. We therefore do not endorse or make any representations about them, any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:

(a) You do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
(b) You do not misrepresent your relationship with us or present any false information about us.
(c) You do not link from a website that is not owned by you.
(d) Your website does not contain content that is distasteful, offensive, controversial or which infringes any intellectual property rights or other rights of any other person, or otherwise does not comply with all applicable laws and regulations. We reserve the right to revoke the right granted in this clause for breach of these terms and to take any action we deem appropriate.

If you choose to link to our website in breach of our terms outlined above, you shall fully indemnify us for any loss or damage suffered as a result of your actions.

All designs and elements within the designs are copyright of Hartwell Clothing. All rights reserved. All copyright, design rights and intellectual property rights existing to our designs, products and images will remain the property of Hartwell Clothing. You may not copy, modify, reproduce, distribute, publish, download, display, transfer, license, sell, create derivative works from, post or transmit any content of this website in any form or by any means without permission from a Director at Hartwell Clothing.

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We reserve the right to make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material. The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

Hartwell Clothing / L Sassoon Ltd excludes all liability and responsibility for any kind of loss or damage that may result to you or a third party. Including, without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, arising from or connected in any way to business interruption, and whether in wrongdoing (including without limitation negligence), or otherwise in connection with this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.

Nothing in these Terms shall exclude or limit liability for:

(i) Death or personal injury caused by negligence
(ii) Fraud.
(iii) Misrepresentation as to a fundamental matter.
(iv) Any liability that cannot be excluded or limited under the law of the United Kingdom.

These terms and conditions shall be governed by and construed in accordance with UK Law. Any dispute(s) arising in connection with these Terms and Conditions/Legal Notice are subject to the exclusive jurisdiction of the UK courts.

Hartwell Clothing is committed to preserving the privacy of all visitors to our website at www.hartwellclothing.com By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

For any further information or questions raised in relation to our Terms & Conditions please contact info@hartwellclothing.com

Any purchase of £100 or more will receive a free gift of our MIA tweed print leggings. We will contact you once the order has been placed, to confirm your choice of colour/size. Exchanges will be honoured but no refunds will apply to these orders. Offer expires August 31st 2023.